Privacy Policy
Privacy Policy
Effective date: 11/1/2026
This Privacy Policy explains how The Parent Help Desk, doing business as The Parent Help Desk ("we," "us," "our"), collects and uses information on theparenthelpdesk.com and in our products.
1. Information we collect
Information you give us: your email address when you sign up for our free list, and your name, email, and country when you buy a product. If you email us, we keep that message.
Payment information: handled by our payment provider, Stripe. We see the purchase details (what you bought, the amount, and the last four digits of your card) but never your full card number.
Usage information: like most websites, we and our service providers automatically collect basic data such as pages visited, device and browser type, and approximate location, using cookies and similar tools.
2. How we use it
To deliver what you asked for, such as the free list, your purchase, and login access
To send emails, such as your welcome email, helpful tips, and occasional offers
To answer your questions and provide support
To improve our website and products, and to measure whether our ads work
To meet legal, tax, and accounting obligations
3. Emails and unsubscribing
Every marketing email includes an unsubscribe link. You can unsubscribe at any time, and we'll stop sending marketing emails. We may still send emails about a purchase, such as your receipt or login details.
4. Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the business, including:
systeme.io: website, members area, and email delivery
Stripe: payment processing
Google Workspace: our business email
Meta (Facebook and Instagram): if you interact with our ads or pages, and to measure ad results
Retailers such as Amazon: when you click a product link, the retailer may use cookies to track the referral, under its own privacy policy
We may also share information if required by law or to protect our rights.
5. Cookies
Cookies help our website work, remember your login, and measure traffic and ad performance. You can block or delete cookies in your browser settings, but parts of the website may not work properly without them.
6. How long we keep it
We keep your information while you're a subscriber or customer, and afterward for as long as needed for legal, tax, and accounting purposes.
7. Your choices and rights
You can ask us to tell you what personal information we have about you, correct it, or delete it. Email hello@theparenthelpdesk.com and we'll respond within a reasonable time. Depending on where you live, including California, you may have additional rights under local law.
8. Children
Our website and products are intended for adults. We do not knowingly collect information from children under 13.
9. Security
We use reputable providers and reasonable safeguards to protect your information, but no method of storing or sending information online is completely secure.
10. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
11. Contact
Questions about privacy? Email hello@theparenthelpdesk.com.